DAY ONE - MARCH 31, 2003
Introduction / Video / Keynote Session 1: Overview of Organization and Leadership Robert L. Barnett David C. Branch Sr. Mary Jean Ryan, FSM Session 2: Journey to Performance Excellence and Key Results David C. Branch Sr. Mary Jean Ryan, FSM Martin Swarbrick Panel: Senior Leadership Panel Robert L. Barnett Martin Swarbrick David C. Branch Sr. Mary Jean Ryan, FSM

DAY TWO - APRIL 2, 2003

Keynote Session 1: The Award Application Process, Preparing for the Site Visit, and Using the Feedback Report Paula J. Friedman Mark Hurlbert Daniel E. Hanson Session 2: Lessons Learned Rey More David C. Branch William P. Thompson Panel: The Award Process and Lessons Learned Panel Greg Kelley Rey More David C. Branch Daniel E. Hanson Paula J. Friedman William P. Thompson New Directions and Conference Themes Curt Reimann Harry Hertz

Updated 6/24/2003